Betting is entertainment, not a livelihood. heybej wants every player to enjoy it consciously and within their limits. Our responsible gaming tools and guidelines are here to help you stay healthy and safe.
At heybej, responsible gambling isn't a slogan — it's the foundation of our platform. When betting stops being entertainment and becomes an addiction, it can seriously affect your personal life, family, and finances. That's why heybej wants every player to make informed, conscious decisions.
Responsible gambling means knowing how much time and money you're spending — and being able to set those limits yourself. heybej has built a range of tools and support features to make that easier, available to you whenever you need them.
Remember: chasing losses by placing bet after bet is one of the most dangerous habits you can develop. heybej actively works to help prevent situations like this.
There are no guarantees in betting. Only wager money you can afford to lose without it affecting your day-to-day life.
Heybej is strictly for individuals aged 18 and above. Registration by minors is not permitted under any circumstances.
Stick to these six principles and betting will always stay what it should be — an enjoyable form of entertainment.
Decide how much you're willing to spend before you start betting. Once you've reached that limit, stop for the day. heybej's deposit limit feature makes this easy to stick to.
Decide in advance how long you'll spend betting each day. Extended sessions impair judgment and increase the risk of poor decision-making.
Think of betting as a form of entertainment, not a way to earn money. That mindset will keep you in a healthier place.
Feeling like you're losing control of your betting? Use heybej's Self-Exclusion feature to suspend your account for a short period or long term.
Use parental control software on your devices to prevent minors from accessing betting sites.
If you're struggling, don't try to handle it alone. heybej's support team and professional organisations are always there for you.
Heybej knows that responsible betting isn't just about willpower — it also takes the right tools. That's why we've developed several effective features you can activate at any time from your account settings.
Using these tools is not a sign of weakness — it's what a smart, responsible player does.
Log in to your account → go to Settings → Responsible Gaming and enable the tools you need.
Set a daily, weekly, or monthly deposit cap. Once a limit is in place, there's no way to exceed it. Lowering your limit takes effect immediately, while raising it requires a 24-hour waiting period.
If you want to step back for a while, temporarily suspend your account for anywhere between 24 hours and 30 days. You won't be able to access your account until the break period ends.
You can choose a self-exclusion period ranging from 6 months to 5 years. During this time, heybej will not send any promotional emails or notifications.
View your full betting history, deposits, and withdrawals at any time. Understanding your own patterns is the first step toward making informed decisions.
Turn off bonus and promotional notifications so you're not tempted to bet unnecessarily. Customize your communication preferences to suit you.
If you recognize any of the signs below in yourself, reach out to heybej for support right away.
Repeatedly betting to try to win back losses
Borrowing money or dipping into emergency savings to fund betting
Hiding your betting from family and friends
Feeling restless or irritable when you can't bet
Needing to bet more and more to feel the same excitement
Neglecting work, studies, or family responsibilities
Skipping sleep to bet
Tried to stop betting but couldn't
If any of the signs above apply to you, please Help Centeror email us at support@heybej.net. heybej's trained support team is always ready to point you in the right direction.
Go through the questions below honestly. If you answer "Yes" to more than three, consider using heybej's support services.
Do you sometimes spend more time or money on betting than you intended to?
When you lose, do you feel the urge to bet again straight away to win it back?
Are you keeping your betting a secret from your family?
Has betting caused you to miss important tasks or responsibilities?
Have you felt restless or anxious when trying to stop betting?
If you answered "Yes" to more than 3 of these, please reach out to our Help Center Reach out. Your identity will be kept completely confidential.
Heybej recommends that every player follow these steps:
Set aside a fixed betting budget at the start of each month. Treat it as entertainment spending — not part of your core income.
Log in to your heybej account and set a deposit limit in Settings so you can never go over your budget.
Take at least a 15-minute break every hour. Betting for long stretches without stopping weakens your judgment.
Decide in advance how much you'd want to win before stopping, and how much you're willing to lose before calling it a day.
Review your betting history once a month. Understanding your patterns makes it easier to stay in control.
If you feel something is wrong, reach out to heybej's support team or a specialist organization.
Find answers to the most common questions about responsible betting right here.