Data Protection Policy

Heybej Privacy Policy — Your Data is Safe With Us

We are fully transparent about how your personal information is collected, stored, and used on heybej. Reading this Privacy Policy will show you just how securely your data is handled.

Last Updated: January 2026
At a Glance

Privacy Policy Highlights

Here's a quick summary of the key points before you read the full details.

Minimal Data Collection

Only the information necessary to provide our services is collected. We do not gather anything beyond what is needed.

No Data Selling

Heybej will never sell or rent your personal information to third parties.

SSL Encryption

All data transfers are secured using SSL/TLS encryption.

Your Control

You have the right to view, correct, or request deletion of your personal data at any time.

Cookie Transparency

A detailed breakdown of which cookies are used and why is provided below.

Easy Communication

For any data-related enquiries, please contact our support team directly.

1 Introduction

Welcome to heybej. As the operator of heybej.net, we take your privacy seriously. This Privacy Policy is designed to give you a clear understanding of how heybej handles your information.

By using the heybej platform, registering an account, or accessing our services, you are considered to have accepted the terms outlined in this Privacy Policy. Please take a moment to read it carefully.

Heybej is a Sports Betting platform based in Bangladesh. We believe transparency is the foundation of any trusted relationship, which is why this policy is written in plain, clear language — no confusion, no fine print.

Scope

This Privacy Policy applies to the heybej.net website and all associated mobile applications and digital services.

2 What Information We Collect

Heybej only collects information that is genuinely necessary to provide you with quality services and meet legal obligations. We do not collect excessive or irrelevant data.

Data Type Example Reason for Collection
Identity Information Name, date of birth, national ID number Age & Identity Verification (KYC)
Contact Information Mobile number, email address Account Verification & Notifications
Financial Information Mobile banking number, transaction history Processing Deposits & Withdrawals
Technical Information IP address, browser information, device type Security Monitoring & Fraud Prevention
Usage Data Betting history, game preferences, login times Service Improvement & Personalized Experience

This information is typically collected in three ways: directly from you (when filling out the registration form), automatically (while you use the platform), and through third parties (such as payment gateways or identity verification services).

3 How Your Information Is Used

Heybej uses your information only for specific, defined purposes — never beyond what is intended. The key uses are outlined below:

  • To facilitate account creation, identity verification, and account management.
  • To deliver betting services, live odds, games, and Sports Events features.
  • To process deposits, withdrawals, and other financial transactions.
  • To detect and prevent fraud, money laundering, and other illegal activities.
  • To provide customer service and support, and to resolve complaints.
  • To comply with legal obligations and regulatory requirements.
  • To improve heybej's services and develop new features.
  • To keep you informed about relevant offers and promotions, subject to your consent.
Our Commitment

Heybej never transfers your personal information to third parties for marketing or advertising purposes. Every use of your data remains within the boundaries described in this policy.

4 Who We Share Your Data With

Heybej does not sell your personal information or share it without reason. However, in certain circumstances, limited information may need to be shared with trusted partners:

  • Payment Processors: Necessary information is shared with mobile banking platforms such as bKash, Nagad, and Rocket to process deposits and withdrawals.
  • Identity Verification Providers: Identity information may be shared with authorized verification providers to complete the KYC process.
  • Legal Authorities: Information may be disclosed in compliance with lawful orders from courts or government authorities.
  • Technology Service Providers: Limited data may be shared with trusted partners providing technical services such as server hosting and security monitoring.

All third-party partners are required to comply with heybej's privacy standards and are bound by legal agreements.

5 How We Protect Your Data

Heybej employs industry-standard technical and administrative measures to protect your information. Our security framework is outlined below:

  • All data transfers are protected with SSL/TLS encryption, keeping your information secure during transmission.
  • Sensitive data stored in our databases is protected with AES-256 encryption.
  • Regular security audits and penetration testing are conducted.
  • Only authorized personnel can access user data, and all such access is logged.
  • Automated alerts are triggered whenever suspicious login attempts or unusual activity are detected.
  • Data backups are maintained regularly on secure servers.
One Thing to Keep in Mind

No system on the internet is 100% secure. While heybej makes every effort to ensure the highest level of protection, in the event of any technical breach we will notify you promptly and take all necessary action.

6 Cookie Policy

Heybej uses cookies on its website. Cookies are small data files stored in your browser that help enhance your experience. We use the following types of cookies:

  • Essential Cookies: These cookies are essential for maintaining your login session and ensuring platform security. Disabling them will prevent the platform from functioning properly.
  • Performance Cookies: These cookies help us understand which pages are most visited and where issues may occur.
  • Functional Cookies: These cookies remember your preferred language, region, and other settings.
  • Analytics Cookies: Used to analyze and improve website performance. These do not collect any personal information.

You can disable cookies at any time through your browser settings, though doing so may limit certain features.

7 How Long We Retain Your Data

Heybej does not retain your data longer than necessary. Retention periods depend on the type of information and applicable legal obligations:

  • Account information is retained for as long as your account remains active. Even after closure, it may be kept for a minimum of five years in accordance with regulatory requirements.
  • Financial transaction records are typically retained for up to seven years to meet legal requirements.
  • Technical logs are typically deleted after 90 days.
  • Once you withdraw consent for marketing communications, your information will no longer be used for that purpose.

8 Your Data Rights

Every registered heybej user has specific rights over their own data. To exercise any of these rights, please contact our support team:

1
Right to Access

You have the right to request details of what information heybej holds about you.

2
Right to Rectification

You may request corrections to any inaccurate or incomplete information.

3
Right to Erasure

In certain circumstances, you may request that your information be deleted.

4
Right to Restrict Processing

You can request that your information no longer be used for specific purposes.

5
Data Portability

You can request a copy of your information in a portable, machine-readable format.

6
Right to Withdraw Consent

You can withdraw your consent for marketing communications at any time.

9 Protection of Minors

Heybej strictly prohibits registration or use of its services by anyone under the age of 18. We do not knowingly collect personal information from minors.

Age verification is carried out during registration, and additional KYC verification may be requested in suspicious cases. If we become aware that a minor's information has been collected inadvertently, that information will be deleted immediately and the associated account will be closed.

A Note to Parents

If your child has accidentally registered on heybej, please contact support@heybej.net immediately. We will act promptly.

10 Policy Updates

Heybej may update this Privacy Policy from time to time. Changes may be made due to business developments, the addition of new services, or evolving legal requirements.

For any significant changes, we will send a notification to your registered email or mobile number. The "Last Updated" date at the top of this page will also be revised accordingly.

Continued use of heybej after any changes have been made will be considered your acceptance of the updated policy. We recommend visiting this page periodically to stay informed.

11 Contact Us

For any questions, concerns, or requests to exercise your rights regarding our Privacy Policy, don't hesitate to reach out to us:

Heybej is committed to protecting your privacy at all times. We believe your trust is our most valuable asset.

Why heybej Is Trusted

Our Commitment to Your Privacy

Heybej is more than a betting platform — it's a commitment to a relationship built on trust.

Industry-Standard Security

Heybej uses internationally standard SSL encryption and firewalls. Every transaction and piece of personal data you share is stored with the highest level of security.

Your Data Is Never Sold — Period

Many platforms profit by selling user data. heybej does not. Your information is used solely to provide you with our services.

Transparent Policy in Plain Language

Instead of complex legal language, heybej has written this Privacy Policy in plain English so every user in Bangladesh can easily understand it.

Your Data, Your Control

You have the full right to access, correct, or request deletion of your data. heybej handles all such requests promptly and respectfully.

Instant Notification of Changes

You will be notified in advance of any significant changes to this policy. Nothing changes without your knowledge.

24/7 Dedicated Support

For any privacy-related questions, heybej's support team is available 24/7, every day of the week.

Get Started Safely

Join heybej Today — Your Privacy Is Guaranteed

Your data is secure, your privacy is guaranteed. Register for free on heybej today and enjoy the best Sports Betting experience in Bangladesh.

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